No Returns After Confirmation

Due to the nature of our products and for hygiene reasons, all sales are final. Goods sold are not returnable or refundable after order confirmation.

Discreet Packaging

All packages are carefully sealed and shipped in unbranded, discreet packaging to protect your privacy and ensure security during delivery.

Delivery & Responsibility

Once your order is confirmed, please keep your phone active. If you're unreachable or unavailable at the point of delivery, you may be charged for any rescheduling or delays.

We are not liable for extra delivery charges caused by failed delivery attempts.

Damaged or Incorrect Items

If your item arrives damaged or you receive the wrong product, notify us within 24 hours of delivery. Send an email to info@sexshopgh.com with clear photos and your order reference.

Eligibility for Refund or Exchange

• Only items that are clearly defective or incorrect qualify.
• Products must be unopened, unused, and in their original condition.
• Refunds exclude delivery fees and may take up to 10 business days to process.

Contact Us

If you have any questions about this policy, email us at info@sexshopgh.com.